Terms of service

Terms of Service – Maison De Parfum Shop

Last updated: 10 October 2026

1. Overview

Welcome to Maison De Parfum Shop. Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to Maison De Parfum Shop.

We operate this online store and website, including all related information, content, features, products, and services, to provide customers with a convenient online shopping experience.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and our applicable store policies. Please read them carefully before using our website.

If you do not agree with these terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes. You must not use our website to engage in fraudulent activities, violate applicable laws, interfere with website security, or harm other users.

We reserve the right to take reasonable steps to protect our website, customers, and business against misuse, fraud, and unauthorised activity.

3. Products and Descriptions

Maison De Parfum Shop sells perfume and fragrance products. Product descriptions, photographs, sizes, packaging details, and other information are provided to help customers make informed purchasing decisions.

We make reasonable efforts to ensure that product information and images are accurate. However, minor differences in colour, appearance, or packaging may occur.

Please read the description of each product carefully before placing an order.

Where a product is described as an inspired fragrance or inspired version, it is intended to be understood as a fragrance inspired by a particular scent profile, not necessarily an original product manufactured or endorsed by the referenced brand. Product descriptions should clearly identify the actual product being sold.

Nothing in these terms removes your legal rights if a product is faulty, misdescribed, or not as agreed.

4. Prices and Payments

All prices and applicable delivery charges will be displayed on our website before you complete your purchase. Unless otherwise stated, prices for UK customers are displayed in British pounds (£).

We reserve the right to correct genuine pricing or listing errors and to update product prices where permitted by law. A price change will not affect an order that we have already accepted, except where correction or cancellation is legally permitted.

Payment must be successfully authorised and processed before an order can be fulfilled.

We do not intentionally collect or store full payment card details through ordinary website communications. Payment processing may be handled by third-party payment providers under their own applicable terms and privacy practices.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation email confirms that we have received your order; it does not necessarily mean that the order has been accepted. Order acceptance and any applicable contract formation will be determined by our order process and applicable law.

We may decline or cancel an order for legitimate reasons, including product unavailability, suspected fraud, unauthorised payment, or a material pricing or listing error.

If we cancel an order after receiving payment, we will arrange any refund due to you.

If we cannot fulfil an accepted order, we will contact you and explain the available options.

6. Shipping and Delivery

We aim to process and dispatch orders within the timeframes stated on our website and in our Shipping Policy.

Delivery estimates are provided for guidance and may be affected by courier operations, weather, public holidays, remote delivery locations, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information at checkout. Please contact us promptly if you notice an error in your delivery address.

Tracking information will be provided where available.

Nothing in these terms excludes our legal responsibilities for delivery, including applicable obligations relating to delivery timeframes and goods that are not received.

For further information, please read our Shipping Policy.

7. Returns, Refunds, and Cancellations

Our Return and Refund Policy explains how to request a return, cancellation, or refund.

Eligible online purchases may be subject to statutory cancellation rights under UK consumer law. Certain exceptions may apply, including to qualifying sealed goods that are unsuitable for return for health protection or hygiene reasons once unsealed.

Faulty, misdescribed, damaged, or incorrectly supplied goods may also qualify for remedies under applicable law.

Please review our Return and Refund Policy before placing an order.

Nothing in these Terms of Service limits or excludes any rights that cannot legally be excluded or limited.

8. Promotions and Discount Offers

From time to time, we may offer promotions, discounts, or special offers.

Promotional offers may be subject to specific conditions, including eligibility, availability, and expiry dates. Any relevant conditions will be provided with the offer.

We reserve the right to correct errors in promotional information and to withdraw or amend future promotions where legally permitted. Changes will not unlawfully affect an offer or order that is already binding.

9. Third-Party Services and Links

Our website may include services, payment facilities, tracking tools, or links provided by third parties.

These third parties may operate under separate terms and privacy policies. We are not responsible for the content or practices of external websites that we do not control.

However, nothing in this section excludes any responsibility that we may have under applicable law.

10. Intellectual Property

The content on our website, including original text, graphics, logos, design elements, and other materials, may be protected by intellectual property laws.

You may use our website for personal, non-commercial shopping purposes. You must not copy, reproduce, distribute, or commercially exploit our protected content without permission, except where permitted by law.

Third-party brand names and trademarks belong to their respective owners. Their appearance in product descriptions, where applicable, is intended to identify the relevant product or fragrance reference and does not necessarily imply sponsorship, affiliation, or endorsement.

11. Website Availability and Accuracy

We aim to keep our website available and product information accurate. However, uninterrupted access cannot be guaranteed.

We may update, modify, suspend, or discontinue parts of our website for maintenance, security, operational, or business reasons, where appropriate.

We will take reasonable steps to correct material errors when identified.

Nothing in these terms excludes liability where such exclusion would be unlawful.

12. Limitation of Liability

To the extent permitted by applicable law, Maison De Parfum Shop will not be liable for losses that are not reasonably foreseeable or for losses arising from circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.

Nothing in these terms affects your statutory rights as a consumer.

13. Privacy and Personal Information

We collect and process personal information as necessary to operate our store, process orders, arrange delivery, provide customer support, and meet our legal obligations.

Our handling of personal information is explained in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed in accordance with that policy and applicable data protection law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, or legal obligations.

The latest version will be published on our website with an updated revision date where appropriate.

Changes will apply as permitted by law and will not retrospectively remove rights that customers have already acquired.

15. Governing Law

These Terms of Service are subject to the applicable laws of the United Kingdom, as determined by the relevant legal rules.

Where you are a consumer, nothing in this section removes any mandatory consumer protections or rights that apply to you under the law.

16. Contact Information

If you have questions about these Terms of Service, an order, or our website, please contact us:

Business Name: Maison De Parfum Shop

Email: parfummaisonde2@gmail.com

Website: Your Maison De Parfum Shop online store

We will do our best to respond to enquiries within 24–48 business hours.

Thank you for shopping with Maison De Parfum Shop. We appreciate your trust and look forward to providing you with a positive shopping experience.